Returns & Exchanges
We want you to love your Vessis, which is why we offer a 90-day return and exchange window for all unworn products in their original packaging. Whether the fit isn't right or you've changed your mind, we make the process simple and waterproof.
Start Your Request
Visit our online returns portal and enter your order number and zip code to locate your purchase.
Choose Your Outcome
Select whether you would like to exchange your item for a different size or color, or receive a refund to your original payment method.
Print and Package
Download your prepaid shipping label and securely place your unworn Vessis back into their original shoe box and shipping mailer.
Ship It Back
Drop off your package at the designated carrier location; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing